Fraud Analyst

  • Finance
  • Berlin, Germany

Fraud Analyst

Job description

Fraud Analyst 

 

Grover is the fresh alternative to buying and financing

With Grover, you can subscribe to the latest tech instead of buying or financing it, and give things back at any time. We're on a mission to reinvent consumption, go easier on the world's resources, and make innovative tech products accessible to everyone. As our community is growing every day, we're now looking for a Fraud Analyst 


Your Role

  • Reviewing and screening customers orders to deliver a seamless fraud prevention experience
  • Identifying suspicious trends or activities
  • Assisting with suggestions for continually redefining the Fraud Prevention business rules.
  • Supporting and upholding relevant business policies and procedures.
  • Resolving issues with customers over telephone or e-mail, including complaints.
  • Compiling reports on levels of fraud in business to management.
  • Regular audits of payment activity.
  • Supporting the business in reducing risk and revenue loss.

Requirements

Your Profile


  • A Bachelor's Degree, preferably in an analytical field - e.g. Economics, Operations, Business, Mathematics, Statistics, Finance or an in applicable social sciences field such as Criminal Justice or Law
  • Demonstrated use of analytical software solutions as well as query languages such as Excel, SQL, R etc
  • Ability to work with big datasets, transform data to information
  • Strong desire to build a career in the fraud industry
  • Excellent organizational, analytical, and critical thinking skills
  • Exceptional problem-solving skills
  • Previous e-commerce fraud prevention, investigation or retail fraud prevention experience is a plus


What we offer you

 

  • A high-impact role in a fast-growing startup

  • Lots of opportunities for personal growth and for making your mark

  • Entrepreneurial responsibility and flat hierarchies

  • Working within a smart, highly motivated international team

  • A fun workplace in a modern, spacious office in central Berlin

  • Goodies including Fresh Fruit & Drinks and the latest, coolest gadgets

  • Plenty of Team Events and Training opportunities


About us

Want to work with a small but very effective team, and help us change the world of consumption? Then you're in the right place. At Grover, we value entrepreneurship, intelligence, and speed in everything we do. We're a team of over 50 creative minds, from more than 16 countries – which means our aims, beliefs, and ways of working are influenced by many different perspectives. In our HQ, in Berlin Mitte, there's no room for hierarchy, and plenty of space for fun, collaboration, and rethinking the way the world does things.